Our ESG Strategy

Underpinning our ESG strategy is our belief that true value creation stretches beyond economic value and ensures our stakeholders always get something out.

ESG Strat
Environment
Long-term ambition to reach Net-Zero in scope 1 and scope 2 emissions   by 2050 enabled by:
Long-term ambition to reach Net-Zero in scope 1 and scope 2 emissions by 2050 enabled by:

Climate Change Resilience Strategy and Roadmap, and Climate Risk and Environmental Sustainability Policy

Supply Chain
Supply Chain

Sharing information and working with service providers to contribute to decarbonisation beyond our direct operational footprint

Investments
Investments

Responsible investing that aligns with long-term financial sustainability, regulatory requirements, and our role in supporting economic and social well-being. As a long-term investor, we recognise the importance of transitioning towards cleaner energy sources while ensuring a balanced, pragmatic approach that considers economic realities, employment, and energy security

Own operations
Own operations

On our journey to 2050, our ambition is to see 50% reduction in scope 1 and scope 2 GHG emissions by 2030 from the 2018 baseline year, using intensity metrics. Maintain other initiatives around energy and water use and waste management

Underwriting
Underwriting

Opportunity to use stakeholder education to manage climate-related risks and drive change by supporting customers to decarbonise their activities through products and services we offer

Environment
Long-term ambition to reach Net-Zero in scope 1 and scope 2 emissions   by 2050 enabled by:
Long-term ambition to reach Net-Zero in scope 1 and scope 2 emissions by 2050 enabled by:

Climate Change Resilience Strategy and Roadmap, and Climate Risk and Environmental Sustainability Policy

Supply Chain
Supply Chain

Sharing information and working with service providers to contribute to decarbonisation beyond our direct operational footprint

Investments
Investments

Responsible investing that aligns with long-term financial sustainability, regulatory requirements, and our role in supporting economic and social well-being. As a long-term investor, we recognise the importance of transitioning towards cleaner energy sources while ensuring a balanced, pragmatic approach that considers economic realities, employment, and energy security

Own operations
Own operations

On our journey to 2050, our ambition is to see 50% reduction in scope 1 and scope 2 GHG emissions by 2030 from the 2018 baseline year, using intensity metrics. Maintain other initiatives around energy and water use and waste management

Underwriting
Underwriting

Opportunity to use stakeholder education to manage climate-related risks and drive change by supporting customers to decarbonise their activities through products and services we offer

Society
Our people
Our people
  • Employee health, safety and well-being
  • Workplace diversity and inclusion
  • Training and career development opportunities
  • Human rights
Our communities, customers, products and services
Our communities, customers, products and services
  • Treating customers fairly
  • Customer privacy and data security
  • Consumer education
  • Responsible marketing
  • Affordable and accessible products and services
  • Staff Helping SA OUT and Pointsmen initiatives to serve our communities
Supply chain
Supply chain
  • Diverse and inclusive procurement practices
  • Supplier development programmes
  • Treating suppliers fairly framework
  • Prompt payment, speedy feedback on performance
Society
Our people
Our people
  • Employee health, safety and well-being
  • Workplace diversity and inclusion
  • Training and career development opportunities
  • Human rights
Our communities, customers, products and services
Our communities, customers, products and services
  • Treating customers fairly
  • Customer privacy and data security
  • Consumer education
  • Responsible marketing
  • Affordable and accessible products and services
  • Staff Helping SA OUT and Pointsmen initiatives to serve our communities
Supply chain
Supply chain
  • Diverse and inclusive procurement practices
  • Supplier development programmes
  • Treating suppliers fairly framework
  • Prompt payment, speedy feedback on performance
Governance

OUTsurance strives to treat all our stakeholders fairly and in line with our ethical and values-based culture, which serves as our Code of Conduct. This is summarized in our Ethics Policy where we connect our Values to:

  • key related company policies,
  • our commitment to treating customers fairly, and
  • our values-based Leadership Framework.  
Effective governance leading to:
Effective governance leading to:
  • Good performance against financial and non-financial strategy.
  • Effective control and compliance with regulatory standards and expectations.
  • Embedding an ethical and values-based culture which is inclusive and diverse, and which demonstrates responsible corporate behaviour.
  • Stakeholder inclusivity and alignment.
  • Responsible remuneration practices which are aligned with strategy, regulations and shareholder outcomes.
Governance

OUTsurance strives to treat all our stakeholders fairly and in line with our ethical and values-based culture, which serves as our Code of Conduct. This is summarized in our Ethics Policy where we connect our Values to:

  • key related company policies,
  • our commitment to treating customers fairly, and
  • our values-based Leadership Framework.  
Effective governance leading to:
Effective governance leading to:
  • Good performance against financial and non-financial strategy.
  • Effective control and compliance with regulatory standards and expectations.
  • Embedding an ethical and values-based culture which is inclusive and diverse, and which demonstrates responsible corporate behaviour.
  • Stakeholder inclusivity and alignment.
  • Responsible remuneration practices which are aligned with strategy, regulations and shareholder outcomes.